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Data processing

Who we are?

Best Ride SRL is a company registered in Romania having its headquarters in Bucharest, Olt Street, Nr. 12b, Sector 5, registered with the Trade Registry under no. J40 / 5598/2009, having the fiscal identification code RO24304287.

 

Pensonal data we process

          We collect the following personal data from you:

              Name and surname
              E-mail
              Phone number
              Billing address
              Billing and payment details

 

 

Why do we need this data?

We need your Personal Information to provide you with the following services:

Online orders

     First and Last Name - we use the first and last name for order processing, billing and delivery of ordered products
     Email - the email address we use to confirm your order and to inform you about the status of your order.
     Phone number - we use the phone number to contact you in case of problems or other informative details regarding your order
     Billing Address - We need this data to deliver the ordered products
     Billing Address - We need this data to issue your invoice


Support

     First name and last name we need this data to identify you
     Emai - The email address we use to communicate with you to resolve your issue
     Phone number - we'll contact you to help solve a problem

Site Functionality

     IP Address, Browser used and Site Usage Language - for filtering and detecting internet attacks

With your consent, we would also like to process the following Personal Data Newsletter BestRide

     First and Last Name - We need this information to communicate to you personally
     Email - we need this information to keep your newsletter


Behavior Online

     Your personal data for the navigation history is transmitted to our partners described in the cookie policy. Please refer to the description of these partners in this page Cookies Policy


Other purposes

     market research, sales tracking and monitoring, and customer / buyer behavior.
     use of electronic mail (SMS)


What do we do with them?

Your personal data is processed at Best Ride SRL. Hosting and storing your data takes place at ROMARG. Your personal information for your newsletter will be uploaded to MailChimp, which will act as a proxy for Best Ride SRL.


The service providers with whom we collaborate in order to carry out our activity are:

         MobilPay - Online payment service providers

         Google Analytics - Traffic site analyst provider

         Courier Fan - Courier services provider

         DPD - Courier services provider

         UPS - Courier services provider

         Smartbill - Accounting / invoicing service provider

 

How long do we keep persnaol character data?


For the Newsletter we will keep your personal data only for the life of your newsletter or until you notify us that you no longer wish to receive the newsletter. After this period, your data will be irreversibly destroyed

For BestRide orders, your personal data, including those contained in financial accounting documents or in documents attached to financial-accounting documents, will be kept for 10 years according to the provisions of Art. 38 of Annex 1 to Order no. 2634/2015 on financial and accounting documents issued by the Ministry of Public Finance and shall not be accessed for any purpose other than the legal purpose for which they are archived. After 10 years this data will be destroyed.


Other information

By filling in the Account Creation and / or Order Form, the Buyer declares and accepts unconditionally that his personal data is included in the Best Ride SRL database and expressly and unequivocally agrees that all such personal data be stored, used and processed for the purposes outlined above.

By reading the Document, you are aware that you are guaranteed the rights provided by the law, namely the right to information, the right of access to data, the right to intervene, the right of opposition, the right not to be subject to an individual decision, the right to address justice in case of violation of the rights guaranteed by the Law 677/2001 for the protection of individuals with regard to the processing of personal data and the free circulation of such data.

The Personal Purchaser's information may also be provided to the General Prosecutor's Office, the Police, the courts and other competent bodies of the state, on the basis and within the limits of the legal provisions and as a result of expressly formulated requests.

 

What are your rights?

If you have any reason to believe that any personal data we hold about you is inaccurate or incomplete, you are entitled to request that you see, erase or request to be erased, request restriction of processing or oppose your processing and you also have the right to data portability. To exercise these rights please contact us at contact@bestride.ro