Terms & Conditions

Termeni si conditii

The company that manages the www.bestride.ro site is S.C. BEST RIDE S.R.L, registered with the Trade Registry under no. J40 / 5598/2009 and having the Unique Registration Code: RO24304287.


1. Access to information on the site

SC BEST RIDE SRL guarantees the user limited, personal interest, access to the bestride.ro site and does not give the user the right to download or partially or completely modify the site, partially or completely reproduce the site, copy, sell / resell or exploit the Site in any other manner, for commercial purposes or against the interests of BEST RIDE SRL without its prior written consent.

You have a limited, non-exclusive, revocable right to create a link to the bestride.ro homepage or to any other page as long as it does not bring any shortcomings for the BEST RIDE S.R.L. or any of our partners, only after obtaining our written agreement in writing.

2. Your Account.

If you use the www.bestride.ro site, you are responsible for updating, maintaining your privacy and protecting your personal data and password. You are directly responsible for restricting other people's access to the computer you use to access your bestride account

3. Fraud

ANY TASK OF ACCESSING OTHER USERS 'PERSONAL DATA OR MODIFYING THE BESTRIDE.RO WEBSITE, OR AFFECTING THE PERFORMANCE OF THE SERVER ON WHICH THE BESTRIDE.RO WEBSITE WILL BE CONSIDERED AS A BESTRIDE SITE FRAUD. YOU WILL IMMEDIATE MISCELLANEOUS RESEARCH AGAINST OURSELVES OR THAT YOU HAVE TOOK THE FACTS.


4. Electronic Communication

When you visit www.bestride.ro or send us emails, communicate with us electronically. You agree that all such communications: emails, notes, conventions, newsletters, news, or any other kind of information we provide electronically, satisfy all national and European legislation requirements. Your willingness to communicate with us in this way, whether you only receive this information or if you electronically send us information, is an acceptance equivalent to a handwritten signature on any physical document, as if this information were printed on a physical medium in writing. You, and BEST RIDE S.R.L also agree to respect exactly those communicated electronically by making use of these communications under this document, referred to as the Terms and Conditions.

5. Cookies

Bestride.ro uses cookies, these being data stored on the user's hard disk containing information about it. Using the cookie mechanism is a benefit to the visitors, allowing the storage of some browsing options on www.bestride.com as the language in which the www.bestride.ro site is displayed, the type of filters that apply to the display of certain pages, storing your username and password for quick access to the content of www.bestride.ro.

Not accepting a cookie does not mean that the user will be denied access to the site's browsing content reading. With cookies, site owners can monitor and segment users' interests over certain areas or site applications, which then allows them to improve their browsing experience, introduce relevant user content, etc. Some of our business partners use cookies on www.bestride.ro, for example, those who advertise you. However, we do not have access to and can not control these cookies.

6. Copyright

The content of the website www.bestride.ro - images, texts, graphics, symbols, web graphics elements, emails, scripts, programs and other data - is the property of BEST RIDE SRL and its suppliers and is protected by the Law on Protection copyright (Law 8/1996) and intellectual and industrial property laws. The use of any of the items listed above without the written permission of BEST RIDE S.R.L shall be punished according to the laws in force.

7. Comments and other communications of users

Users who visit www.bestride.ro may comment on their products and offer them, which may be published on the site after prior approval. BEST RIDE SRL reserves the right, but not the obligation, not to publish on the site any comments with illegal, obscene, threatening, defamatory content that in some way disturb the private life of others, violate the intellectual property rights, contain viruses, texts targeting various promotion campaigns, chain letters, mass mails or any other form of spam.

BEST RIDE S.R.L will not be held responsible or liable for any damages whatsoever caused by such comments or communications. In the case of sending information other than those related to the purchase / sale of products, the user is deemed to grant the BEST RIDE S.R.L. and its affiliates / associates, the non-exclusive, unlimited, free, irrevocable, and retransferable right to use, reproduce, modify, adapt, publish, translate, and distribute it by any medium anywhere in the world.

The user guarantees that he has all rights to the content he transmits to be published on the site in any way, so that by using this content he will not cause harm to any person. BEST RIDE EUROPA S.R.L takes no responsibility for the possible damages caused by the use of the content of these comments by the users of the site and they are offered under the same liability limitation as the rest of the content on the site, according to the articles in this document.

8. About products and services

BEST RIDE SRL does not provide any warranty, expressly or implicitly, including, but not limited to, the operation of this site, the information, the accuracy of the descriptions, the updating and updating of the content, materials or products on the site; and their matching for a particular purpose. The users expressly agree that the use of this site and the purchase of related products or services is at your own risk. The images posted on this site are exemplary and the delivered products may differ from images presented in any way (color, accessories, appearance, etc.).

BESTRIDE.RO content (texts, product descriptions, technical features, images, symbols) is made in close collaboration with the respective producers' representatives in Romania. For this reason, BEST RIDE S.R.L. do not assume responsibility for the descriptions and specifications of the products displayed on the site, which are the same as those provided to us by the representation of each trademark. BEST RIDE S.R.L. and its partners reserve the right to modify the technical specifications of the products without prior notice.

Products and services are offered "as they are" and within the available stock limit. For this reason, BEST RIDE S.R.L assumes the right not to honor a particular order if the product disappears from the importer's current offer or is not in stock.

9. About prices

According to Article 9 1 of the Government Ordinance no. 34 of 12 June 2014 on consumer rights under contracts concluded with professionals, you have the right to withdraw from distance contracts without giving any reasons within 14 days from the date you enter or a third party, another than the carrier indicated by you in the physical possession of the products / last product.


In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this agreement using an unqualified e-mail statement.


If you withdraw, we will refund any amount we received from you, including delivery costs, except for additional costs due to the fact that you have chosen a different delivery method than the cheapest standard delivery we provide without delay and in any case not later than 14 days from the date we are informed of your decision to withdraw from this agreement. We will perform this refund using the same payment method as the one used for your initial transaction, unless you have expressly agreed to another refund method; however, you will not be charged fees as a result of such reimbursement.


Send the products or deliver them directly to Splaiul Independentei 273, Sectorul 1, Bucharest, without undue delay and, in any case, within 14 days of the date you notified us about the withdrawal. The term is met if products are sent back before the expiry of the 14-day period.

You will have to bear the direct cost of returning the products.


You are only responsible for diminishing the value of products resulting from manipulations other than those necessary to determine the nature, quality and performance of the products.

For the return process to be complete, the product must contain original packaging, invoice, accessories, user manuals, etc ...

Best Ride SRL reserves the right to refuse the product return request if the product shows marks of scratches, blows, burns or other traces by which the product value will be diminished.


Our operators will assist you in choosing your return method and will provide you with the necessary details regarding the product shipping address, packaging or contacting the courier company.

The prices listed include VAT (19%) and do not include delivery costs, unless otherwise expressly stated on the site. The purchase price printed on the invoice will be the same as that set by the sales consultant when the order is confirmed as a firm order.

 Despite our efforts, a small number of products can have wrong prices on the site, erroneously set by our computer system. Under these circumstances, it is always considered the final price accepted by the customer in our discussions with our sales consultants.

 If the actual price of the product is higher than the price displayed on our site, our sales consultants are entitled to meet your request to deliver the product at the published price on the site only to the extent we can do so as you you are entitled to refuse that order.

 If the actual price is lower than the price published on the site and you paid the price in advance by different methods (OP, bank card, etc.), the difference will be returned as agreed, but no longer not later than 30 days after receipt of the product.

11. Links to other sites, server, browser

BEST RIDE Society S.R.L. will not be held responsible for any errors occurring on the site for any reason whatsoever, including site changes, settings, or updates. BEST RIDE S.R.L. will not be held liable for errors resulting from the use of certain browsers for visiting the BESTRIDE.RO site.

BEST RIDE S.R.L. is not responsible for the content, quality or nature of the sites reached through links on the BESTRIDE.RO site. For those sites, the owners of the sites in question bear the full responsibility.

12. Terms of use of the newsletter

Subscribing and unsubscribing to the newsletter distributed by WWW.BESTRIDE.RO is free and voluntary, and implies acceptance of the following terms of use. Messages sent are not unsolicited, and you can unsubscribe at any time by following the instructions in the bottom of each email. The sent messages comply with the Law of Electronic Commerce regarding the commercial communication as stipulated by the Romanian and international legislation.

The use of the newsletter is subject to the same terms of limitation of the content liability as authorizing and using the site under the terms of this document (see Articles 4 to 10), and the privacy policy is broadly described in the appropriate section on the site called the Privacy Policy.

BEST RIDE S.R.L. holds all rights to the content of the newsletter sent to subscribers under the same conditions as for the information published on the site (see Articles 1 and 3), in accordance with the provisions of this document.

Subscribers to the BESTRIDE S.R.L. (BESTRIDE.RO) may resend these commercial communications to other persons under their responsibility and under the circumstances in which they have not modified the structure or content of those messages.

Those who have received from BESTRIDE.RO newsletter subscribers the commercial messages are deemed to have been previously informed by subscribers of the provisions of this document. In this context, BESTRIDE S.R.L. can not be held accountable in any way whatsoever by the actions of its subscribers.

BESTRIDE S.R.L. reserves the right to restrict access to any newsletter subscriber upon prior notice - or - without prior notice of such intention, if BESTRIDE S.R.L. has any reason to believe that the subscriber does not comply with the provisions of this document.

13. Final provisions

Any other issue caused by the products and services presented on BESTRIDE.RO or the information presented on this site and which is not already dealt with by any article in this document will be settled amicably within 30 business days at the time of written notice of the problems by the user.

If the conflict has not been settled amicably, jurisdiction lies with the Romanian courts or with an alternative dispute resolution body agreed by both parties. By agreeing to these Terms and Conditions of Use of BESTRIDE.RO, the client assumes all these risks.

14. GDPR - UPDATE 25.05.2018

Data processing

Privacy policy